Best-selling author Jim Collin’s latest book is How the Mighty Fall. In it Collins shares research demonstrating that Stage 1 of organizational failure is “hubris born of success.” Confidence is an attribute that every leader needs to embrace and to foster in others, he says. But when confidence goes too far, it can become hubris. Collins wars that overdosing on confidence is easy to do but difficult to detect. He therefore offers some warning signs:
- You make many decisions independently. No, dithering isn’t good. But bosses who make all of their own decisions without speaking to others are asking for trouble. How much do you ask for others’ input?
- You can’t remember the last time you spoke to a customer. Failure to discover what people think about what you offer is not only foolhardy, it’s a recipe for failure in the future. If you think you’re “too busy” to connect with customers, that’s a warning sign.
- You always have lunch with the same people. Socializing only with select peers cuts you off from people who might offer alternate views. Keep Reading...
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